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NUFUN v NOLAN [2023] DIFC SCT 321 — Refusal of permission to appeal employment benefits award (25 December 2023)

The DIFC Court of First Instance reinforces the high threshold for appellate intervention in Small Claims Tribunal employment disputes, affirming that the absence of employer record-keeping cannot be used to defeat statutory employee entitlements.

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What was the specific monetary dispute between Nufun and Nolan regarding unpaid employment benefits?

The dispute centered on a claim for outstanding employment entitlements following the termination of Nufun’s contract with the DIFC-registered entity, Sewing Hope for Nolan. Initially, the Claimant sought AED 34,632.26, covering unpaid salary, DIFC Employment Workplace Savings (DEWS) contributions, penalties for late payment, accrued leave pay, and a return air ticket to Ukraine. Following a partial payment of AED 11,000 by the Defendant for June 2023 salary, the claim was amended.

As noted in the court record:

On 14 September 2023, after the Defendant had paid the Claimant her salary in the sum of AED 11,000 for June 2023, the Claimant amended the claimed amount reducing it to the sum of AED 23,632.26.

The core of the dispute involved the Defendant’s failure to maintain proper employment records, which complicated the calculation of leave and benefits. The Claimant successfully argued that the Defendant’s lack of HR infrastructure should not prejudice her statutory rights under the DIFC Employment Law. The final judgment awarded the full amended amount of AED 23,632.26, a decision the Defendant subsequently sought to challenge via an application for permission to appeal.

Which judge presided over the permission to appeal application in Nufun v Nolan [2023] DIFC SCT 321?

The application for permission to appeal was heard and determined by Justice Rene Le Miere of the DIFC Court of First Instance. The order was issued on 25 December 2023, following a review of the Defendant’s Appeal Notice dated 11 December 2023, which sought to overturn the original judgment delivered by H.E. Justice Nassir Al Nasser on 24 November 2023.

What arguments did Mr. Nirub, representing Nolan, advance to challenge the original SCT judgment?

Mr. Nirub, the general manager of the Defendant, argued that the original judgment was flawed, primarily relying on assertions that the Claimant had waived certain claims or that the company’s status as a charity operating in a difficult environment justified a departure from strict statutory compliance. The Defendant contended that the trial judge failed to properly account for informal business practices and the lack of formal HR infrastructure within the organization.

Conversely, the Claimant maintained that the Defendant’s failure to keep records—specifically regarding annual leave and DEWS registration—was a breach of the DIFC Employment Law. The Claimant argued that the trial judge correctly applied the law by calculating entitlements based on the available evidence and statutory defaults when the employer failed to produce mandatory documentation. The Court found the Defendant’s arguments insufficient to establish a "real prospect of success" for an appeal.

What was the doctrinal question the Court had to answer regarding the threshold for granting permission to appeal an SCT decision?

The Court was required to determine whether the Defendant’s application met the stringent criteria for permission to appeal under the DIFC Court Rules. Specifically, the Court had to decide if the appeal had a "real prospect of success" or if there existed "some other compelling reason" for the appeal to be heard. This required the Court to evaluate whether the trial judge’s findings of fact were so unreasonable or procedurally irregular that they necessitated appellate intervention. The doctrinal issue focused on the balance between finality in small claims and the necessity of correcting errors of law or serious procedural irregularities.

How did Justice Rene Le Miere apply the test for appellate intervention regarding findings of fact?

Justice Le Miere emphasized that appellate courts are highly deferential to the findings of fact made by the trial judge. The Court established that an appeal against a finding of fact is only permissible if the appellant can demonstrate that the finding was unsupported by evidence, based on a fundamental misunderstanding of the evidence, or was a conclusion that no reasonable judge could have reached.

Regarding the Defendant’s attempt to challenge the findings, the Court noted:

An appeal against a finding of fact can only succeed where the finding had no evidence to support it; or was based on a misunderstanding of the evidence; or was one no reasonable judge could have reached.

Justice Le Miere concluded that the trial judge’s reliance on the available evidence—and the adverse inference drawn from the Defendant’s failure to maintain records—was entirely consistent with the DIFC Employment Law. The Court found no evidence of procedural irregularity, noting that the Defendant had been given a fair opportunity to present its case during the initial hearing.

Which specific provisions of the DIFC Employment Law were applied to calculate the Claimant's entitlements?

The Court relied on several key articles of the DIFC Employment Law to uphold the award. Regarding annual leave, the Court applied Article 16(1)(g), which mandates that employers keep accurate records. Because the Defendant failed to do so, the Court invoked Articles 27(3) and 28(3) to calculate the Claimant's leave entitlement.

Regarding the DEWS contributions, the Court applied Article 66, which provides for the calculation of end-of-service benefits when an employer fails to register an employee in the workplace savings plan. The Court also referenced Article 19 concerning penalties for late payment of salary. As stated in the judgment:

Under Article 19 of the DIFC Employment Law the Claimant is entitled to penalties for late payment of salary from 15 July 2023 to 25 August 2023, which is 41 days x AED 507.69 = AED 20,815.29.

How did the Court use the statutory record-keeping requirements to resolve the evidentiary gaps in the Claimant's case?

The Court utilized the "adverse inference" principle inherent in the DIFC Employment Law’s record-keeping requirements. By failing to produce records, the Defendant effectively waived its right to contest the Claimant’s assertions regarding her leave balance and service duration.

The judgment clarified this mechanism:

In the absence of such records which are required to be kept by the Defendant pursuant to Article 16(1)(g) of the DIFC Employment Law, the Claimant’s entitlement is to be calculated in accordance with Articles 27(3) and 28(3) of the DIFC Employment Law and clause 6.1 of the Contract.

This approach ensured that the Claimant was not penalized for the employer’s administrative failures, reinforcing the principle that statutory obligations in the DIFC are non-negotiable, regardless of the employer's size or charitable nature.

What was the final disposition and the specific relief ordered by the Court?

The Court refused the Permission Application, thereby upholding the original judgment in its entirety. The Defendant was ordered to pay the Claimant the sum of AED 23,632.26, plus interest at a rate of 9% per annum from the date of the judgment until full payment. Additionally, the Defendant was held liable for the costs of the proceedings.

The final order stated:

The Defendant shall pay the Claimant the amount of AED 23,632.26 plus interest at the rate of 9% per annum from the date of this Judgment until the date of full payment.

The Court also confirmed the calculation of the Claimant's leave entitlement:

The Claimant’s leave entitlement is: 19.76 days x AED 507.69 = AED 10,031.95 for the period of 1 year, 5 months and 10 days.

What are the practical implications for DIFC employers regarding informal employment practices?

This decision serves as a stern warning to DIFC employers that informal business practices or a lack of formal HR infrastructure do not provide a defense against statutory employment claims. Employers must strictly adhere to the record-keeping requirements of the DIFC Employment Law. Failure to maintain these records will result in the Court relying on the employee’s evidence by default, often leading to unfavorable financial outcomes for the employer. Practitioners should advise clients that the DIFC Courts will not accept "charitable status" or "informal management" as a justification for failing to meet statutory obligations, particularly regarding DEWS registration and leave tracking.

Where can I read the full judgment in Nufun v Nolan [2023] DIFC SCT 321?

The full judgment can be accessed via the official DIFC Courts website: https://www.difccourts.ae/rules-decisions/judgments-orders/small-claims-tribunal/nufun-v-nolan-2023-difc-sct-321

Cases referred to in this judgment:

Case Citation How used
N/A N/A N/A

Legislation referenced:

  • DIFC Employment Law, Article 11(2)(b)
  • DIFC Employment Law, Article 16(1)(g)
  • DIFC Employment Law, Article 19
  • DIFC Employment Law, Article 27(3)
  • DIFC Employment Law, Article 28(3)
  • DIFC Employment Law, Article 66
  • Practice Direction No. 4 of 2017
Written by Sushant Shukla
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