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MIKLY v MITRO [2023] DIFC SCT 030 — Employer’s failure to substantiate breach of contract claims (30 March 2023)

The dispute originated from an employment relationship governed by an agreement dated 3 March 2022. The Claimant, an employer registered in the DIFC, initiated legal action against the Defendant, a former employee, alleging that the Defendant had breached the terms of her employment through poor…

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How did the Claimant attempt to justify the AED 7,500 claim for breach of Employment Agreement against the Defendant?

The Claimant, an employer registered in the DIFC, initiated this litigation alleging that the Defendant had committed multiple breaches of her employment duties. Specifically, the employer contended that the Defendant failed to adhere to mandatory sanitization protocols, provided substandard customer service, and engaged in the unauthorized practice of offering private sessions to clients outside the company’s premises. The Claimant asserted that these actions resulted in reputational damage, leading to the filing of the claim for compensation.

The procedural history of the claim is as follows:

On 19 January 2023, the Claimant filed a claim against the Defendant seeking compensation for breach of Employment Agreement in the sum of AED 7,500.

Despite these serious allegations, the Claimant failed to provide the Court with any documentation to support the existence of formal disciplinary procedures or the calculation of the alleged financial loss. As noted in the judgment, the Claimant's case lacked both a disciplinary record and a logical basis for the quantum claimed.

Which judge presided over the consolidation of SCT 030/2023 and SCT 068/2023 in the DIFC Small Claims Tribunal?

The matter was presided over by H.E. Justice Nassir Al Nasser. The proceedings involved the consolidation of the Claimant’s initial breach of contract claim (SCT 030/2023) and the Defendant’s subsequent counterclaim for end-of-service entitlements (SCT 068/2023), which were joined by an order of SCT Judge Maitha Al Shehhi dated 10 February 2023. The final judgment was issued on 30 March 2023 following a hearing held on 22 March 2023.

What were the conflicting positions of Mikly and Mitro regarding the Defendant’s base salary and the validity of the counterclaim?

The parties presented diametrically opposed views regarding the Defendant’s remuneration. The Defendant asserted that her salary had been increased from the initial contractual rate to AED 6,000, relying on digital evidence to substantiate this change. Conversely, the Claimant maintained that the original Employment Agreement remained the governing document and that no such increase had occurred.

The positions were framed as follows:

The Defendant submits that her salary was increased to AED 6,000 and provided a WhatsApp conversation as evidence of the increase.
The Claimant submits that the Defendant’s salary as set out in the Employment Agreement is AED 5,000 and was never subjected to an increase.

The Defendant’s counterclaim sought a total of AED 11,655, covering unpaid salary, notice pay, and accrued annual leave. While the Claimant initially admitted the counterclaim, it disputed the quantum, arguing that the Defendant was only entitled to AED 9,000 based on the lower salary figure of AED 5,000.

The Court was tasked with determining whether an employer can successfully claim damages for breach of contract without providing evidence of prior disciplinary warnings or a detailed breakdown of the alleged financial losses. The doctrinal issue centered on the burden of proof: whether the Claimant had met the evidentiary threshold to establish both the fact of the breach and the quantification of the resulting damages. The Court had to decide if the absence of a formal disciplinary paper trail rendered the employer's claim for compensation unsustainable under the standards of the Small Claims Tribunal.

How did H.E. Justice Nassir Al Nasser apply the burden of proof to the Claimant’s allegations of misconduct?

Justice Al Nasser applied a strict evidentiary test, finding that the Claimant’s failure to document the alleged misconduct was fatal to its claim. The Court emphasized that without a record of written warnings, the employer could not substantiate the severity of the alleged breaches. Furthermore, the Court highlighted the lack of transparency in the Claimant’s financial demands.

The reasoning is summarized by the Court’s findings:

Prior to 8 January 2023, the Claimant failed to provide any evidence of written warnings handed to the Defendant in relation to misconduct or any breach of the Employment Agreement.
The Claimant also failed to provide the Courts with evidence on how she has arrived to the sum of AED 7,500 in compensation.

Consequently, the Court concluded that the Claimant had failed to discharge its burden of proof, leading to the dismissal of the claim for lack of evidence.

Which specific provisions of the DIFC Employment Law and procedural rules governed the Court’s determination of the Defendant’s entitlements?

The Court’s decision was guided by the DIFC Employment Law, specifically regarding the calculation of end-of-service entitlements and the application of statutory penalties. The Court referenced DIFC Law No. 4 of 2021 (Employment Law Amendment Law) in determining the scope of the Defendant's claims. Regarding the Defendant's request for penalties under Article 19, the Court applied Article 19(4)(a), which provides a mechanism for waiving penalties when a dispute is actively pending before the Court.

How did the Court treat the WhatsApp evidence in light of the contractual salary terms?

The Court utilized the WhatsApp conversation provided by the Defendant as a decisive piece of evidence to override the salary figure stated in the original Employment Agreement. By accepting the digital correspondence as proof of a salary increase to AED 6,000, the Court demonstrated a pragmatic approach to evidence in the Small Claims Tribunal, prioritizing the parties' actual course of dealing over the strict, outdated terms of the initial contract. This finding directly influenced the calculation of the Defendant’s notice pay and unpaid salary, which were subsequently awarded in the final judgment.

What was the final disposition of the claims and the total monetary relief awarded to the Defendant?

The Court dismissed the Claimant’s claim in its entirety. Regarding the Defendant’s counterclaim, the Court found in her favor, awarding a total sum of AED 10,900. This amount accounted for the salary increase to AED 6,000, which the Court accepted as the correct basis for calculation. Additionally, the Court ordered the Claimant to pay the Defendant’s counterclaim court fees in the amount of AED 545. Each party was ordered to bear its own costs in relation to the Claimant's primary claim.

What are the practical implications for DIFC employers regarding the documentation of employee performance and salary adjustments?

This case serves as a warning to employers that unsubstantiated allegations of misconduct will not survive judicial scrutiny in the DIFC. Employers must maintain a rigorous paper trail of written warnings and performance reviews to justify any claims for breach of contract. Furthermore, the case highlights that informal communications, such as WhatsApp messages, can be legally binding evidence of salary adjustments, potentially superseding the terms of a formal employment agreement. Employers should ensure that any changes to employment terms are formally documented in writing to avoid disputes over remuneration. For related procedural guidance on employment appeals, see MARUT v MOSTAR [2023] DIFC SCT 030 — Permission to appeal employment judgment (15 May 2023).

Where can I read the full judgment in Mikly v Mitro [2023] DIFC SCT 030?

The full judgment is available on the DIFC Courts website: https://www.difccourts.ae/rules-decisions/judgments-orders/small-claims-tribunal/mikly-v-mitro-2023-difc-sct-030

Cases referred to in this judgment:

Case Citation How used
N/A N/A N/A

Legislation referenced:

  • DIFC Law No. 4 of 2021 (Employment Law Amendment Law)
  • DIFC Employment Law, Article 19(4)(a)
Written by Sushant Shukla
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