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Platform Workers (Platform Worker Records and Earnings Slips) Regulations 2024

Overview of the Platform Workers (Platform Worker Records and Earnings Slips) Regulations 2024, Singapore sl.

Statute Details

  • Title: Platform Workers (Platform Worker Records and Earnings Slips) Regulations 2024
  • Act Code: PWA2024-S1009-2024
  • Type: Subsidiary legislation (SL)
  • Authorising Act: Platform Workers Act 2024 (powers under section 96)
  • Commencement: 1 January 2025
  • Enacting date: Made on 19 December 2024
  • Key provisions: Sections 2–7; First Schedule (specified record particulars); Second Schedule (earnings slip information)
  • Current version status: Current version as at 27 Mar 2026 (per provided metadata)

What Is This Legislation About?

The Platform Workers (Platform Worker Records and Earnings Slips) Regulations 2024 (“PW Regulations”) are Singapore’s detailed rules that operationalise two core administrative obligations introduced by the Platform Workers Act 2024: (1) keeping proper records of platform work, and (2) providing platform workers with earnings slips that disclose how their earnings are computed and paid.

In plain language, the PW Regulations require platform operators to maintain “specified records” containing prescribed particulars about each platform worker’s tasks and earnings-related information. They also require platform operators to give platform workers an “earnings slip” within strict time limits and containing prescribed information. The aim is to improve transparency, enable workers to verify payments, and support enforcement and dispute resolution under the Platform Workers Act 2024.

The Regulations apply to platform workers and to individuals who become platform workers on or after 1 January 2025. They do not create the underlying employment-like rights by themselves; rather, they specify the mechanics—what must be recorded, what must be shown on earnings slips, and when these documents must be provided—so that the Act’s protections can be effectively implemented.

What Are the Key Provisions?

1. Definitions and the regulatory framework (Section 2)
The Regulations define key terms that anchor the obligations. Notably, “earnings period” is defined as the period determined by a platform operator in respect of which a platform worker’s earnings are payable. This matters because earnings slips and records are typically organised around earnings periods and task timelines. The Regulations also define “identity card” by reference to the National Registration Act 1965, and “specified record” by reference to the Platform Workers Act 2024 (records made and kept under section 13(1) of the Act).

2. Scope and when the Regulations apply (Section 3)
Section 3 provides the temporal and personal scope. The Regulations apply to and in relation to every platform worker, and every individual who becomes a platform worker on or after 1 January 2025. This is important for compliance planning: platform operators must ensure that their record-keeping and earnings slip processes are in place for workers from the commencement date and for new entrants from that date onward.

3. Platform worker records: required content and when records must start (Section 4)
Section 4 is the heart of the record-keeping regime. For the purposes of section 13(1) of the Act, the prescribed particulars that must be contained in the “specified records” are “all the matters specified in the First Schedule.” While the extract provided does not reproduce the First Schedule text, the legal effect is clear: compliance requires populating the specified record with every item listed in the First Schedule.

Section 4(2) also sets the start date for making records. A specified record must be made starting from either (a) 1 January 2025, or (b) the first day on which the platform worker provides a platform service for the platform operator, if that day is after 1 January 2025. This ensures that records are not limited to a worker’s later onboarding date; they must capture the worker’s platform service from the first day the worker starts performing tasks for that operator.

4. Platform worker records: retention periods (Section 5)
Section 5 prescribes how long platform operators must keep the specified records. For each entry made to a platform worker record, the retention period is 2 years after the entry is made. For records relating to a former platform worker, the retention period is 2 years after the date of the last task performed by that former worker for the platform operator.

This retention rule is significant for audits, investigations, and claims. It also affects data governance and system design: platform operators must ensure that records are not deleted prematurely and that retention schedules align with task completion dates and entry timestamps.

5. Earnings slips: timing of giving (Section 6)
Section 6 imposes strict deadlines for providing earnings slips. For an earnings slip in respect of one task, the platform operator must give the earnings slip not later than 2 months starting on the date the platform worker performed the task. For an earnings slip in respect of 2 or more tasks, the deadline is also not later than 2 months, but the clock runs from the date the platform worker performed the earliest task to which the earnings slip relates.

Practically, this means operators must decide how earnings slips are grouped (single-task versus multi-task) and ensure that the earliest-task date is tracked to meet the deadline. Failure to provide within time may create compliance risk under the Act’s enforcement framework.

6. Earnings slips: required content (Section 7)
Section 7 sets minimum content requirements. An earnings slip must (a) include a statement that it is a document in respect of the earnings of a platform worker, and (b) contain all information specified in the Second Schedule. As with the First Schedule, the extract does not reproduce the Second Schedule, but the legal requirement is comprehensive: the earnings slip must include every item listed in the Second Schedule.

For practitioners, the key compliance task is to map each Second Schedule item to the operator’s internal data fields and ensure the earnings slip format is capable of presenting the required information consistently. The statement requirement in section 7(a) also implies that the document must be clearly identifiable as an earnings slip for the worker’s earnings.

How Is This Legislation Structured?

The PW Regulations are structured as a short, operational instrument with a standard legislative pattern:

Part/Sections:

  • Section 1: Citation and commencement (commences on 1 January 2025).
  • Section 2: Definitions (including “earnings period”, “identity card”, and “specified record”).
  • Section 3: Application of Regulations (scope over platform workers and individuals becoming platform workers on or after commencement).
  • Section 4: Platform worker records—content (First Schedule particulars; start date for record creation).
  • Section 5: Platform worker records—retention period (2-year retention rules for current and former workers).
  • Section 6: Earnings slip—time of giving (2-month deadlines based on task date or earliest task date).
  • Section 7: Earnings slip—content (statement plus Second Schedule information).

Schedules:

  • First Schedule: Particulars to be contained in specified record.
  • Second Schedule: Information in earnings slip.

For legal compliance work, the schedules are not optional appendices; they are incorporated by reference and define the substantive content obligations.

Who Does This Legislation Apply To?

The Regulations apply to platform workers and to individuals who become platform workers on or after 1 January 2025. The obligations are imposed on platform operators in relation to those workers—specifically, the operator must make and retain specified records and must provide earnings slips within the prescribed time and content requirements.

Although the extract does not reproduce the definitions of “platform worker” and “platform operator” (those are typically found in the Platform Workers Act 2024), the practical takeaway is that the PW Regulations are aimed at the operational side of platform work: the entities that manage the platform and pay or process earnings for tasks must implement record-keeping and disclosure processes that comply with the Act and these Regulations.

Why Is This Legislation Important?

The PW Regulations are important because they translate broad statutory duties into concrete administrative requirements. For platform workers, the earnings slip regime provides a mechanism to understand and verify earnings. For platform operators, it creates clear compliance benchmarks: what must be recorded, for how long, and when earnings slips must be delivered.

From an enforcement and dispute perspective, record-keeping and earnings slip disclosure are foundational. If a worker disputes earnings, the operator’s specified records and the content of earnings slips become critical evidence. The 2-year retention period is designed to ensure that relevant information remains available for a reasonable period after tasks are performed or after a worker exits the platform.

For practitioners advising platform operators, the Regulations also have immediate operational implications. Compliance requires system capability to: (1) capture the First Schedule particulars at the time tasks are performed (or at least ensure the record is made starting from the first day of service), (2) retain entries for the required duration, and (3) generate earnings slips that include all Second Schedule information and are issued within the 2-month deadlines tied to task dates. These are not merely documentation formalities; they affect data architecture, payroll/earnings processing workflows, and customer-facing or worker-facing communications.

  • Platform Workers Act 2024 (including sections on platform worker records, earnings slips, and the Minister’s regulation-making power under section 96)
  • National Registration Act 1965 (relevant for the definition of “identity card” used in the Regulations)

Source Documents

This article provides an overview of the Platform Workers (Platform Worker Records and Earnings Slips) Regulations 2024 for legal research and educational purposes. It does not constitute legal advice. Readers should consult the official text for authoritative provisions.

Written by Sushant Shukla

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