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Crystal Beauty Pte Ltd v Xu Jasmine and another [2025] SGHC 86

In Crystal Beauty Pte Ltd v Xu Jasmine and another, the High Court of the Republic of Singapore addressed issues of Contract — Misrepresentation Act ; Tort — Misrepresentation, Tort — Vicarious liability.

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Case Details

  • Citation: [2025] SGHC 86
  • Court: High Court of the Republic of Singapore
  • Date: 2025-05-08
  • Judges: Mohamed Faizal JC
  • Plaintiff/Applicant: Crystal Beauty Pte Ltd
  • Defendant/Respondent: Xu Jasmine and another
  • Legal Areas: Contract — Misrepresentation Act ; Tort — Misrepresentation, Tort — Vicarious liability
  • Statutes Referenced: Estate Agents Act, Estate Agents Act 2010, Misrepresentation Act, Misrepresentation Act 1967
  • Cases Cited: [2014] SGHC 159, [2017] SGDC 75, [2017] SGHC 88, [2018] SGHC 123, [2021] SGHC 193, [2021] SGHC 84, [2025] SGHC 86

Summary

This case examines the responsibilities of a real estate agent and property agency when a client purchases commercial premises that turn out to have a significantly smaller usable floor space than represented. The High Court of Singapore had to determine whether the real estate agent, Ms. Xu Jasmine, and her employer, ERA Realty Network Pte Ltd, were liable for misrepresentation and negligence in the sale of the premises to the plaintiff, Crystal Beauty Pte Ltd. The court ultimately found that no actionable misrepresentation was made, but the real estate agent was negligent in failing to properly verify the size of the premises before the sale.

What Were the Facts of This Case?

Crystal Beauty Pte Ltd, a beauty salon business, was interested in expanding its operations and sought to purchase larger commercial premises from Ms. Xu Jasmine, a licensed real estate agent with ERA Realty Network Pte Ltd. In 2018, Crystal Beauty's director, Mdm. Pan Ying, signed an option to purchase a unit located at 19 Leedon Heights, #01-62, D'Leedon, Singapore 266227 (the "Intended New Premises") for $1.57 million, but this initial attempt was aborted due to financing difficulties.

In 2020, Mdm. Pan Ying again approached Ms. Xu, asking her to source a suitable property near the current premises to accommodate an expansion of the business. The Intended New Premises was identified, and after negotiations, the purchase price was reduced to $1.49 million (or $1.594 million including GST). An option to purchase was executed in early 2020 by a nominee of Crystal Beauty.

Throughout the purchase process, both Mdm. Pan Ying and Ms. Xu believed that the Intended New Premises had a size of approximately 818 square feet. This belief was based on information from property listing portals and a title search conducted by Crystal Beauty's conveyancing solicitor. However, when Crystal Beauty took possession of the premises in late 2021 and hired an interior designer, it was discovered that the actual usable floor space was only around 619 square feet, a significant discrepancy.

The key legal issues in this case were:

1. Whether Ms. Xu made a representation to Crystal Beauty regarding the "usable floor space" of the Intended New Premises, and if so, whether such representation was actionable.

2. Whether Ms. Xu's conduct amounted to fraudulent, negligent, or statutory misrepresentation under the Misrepresentation Act 1967.

3. Whether Ms. Xu was negligent in her duties as a real estate agent.

4. Whether ERA Realty Network Pte Ltd, as Ms. Xu's employer, was vicariously liable for her actions.

How Did the Court Analyse the Issues?

On the first issue, the court found that while Ms. Xu did not make any express representation about the "usable floor space" of the Intended New Premises, there was a question of whether an implied representation was made. The court examined the evidence and determined that the parties had focused their discussions on the "size" of the premises, without any specific mention of "usable floor space".

Regarding the second issue, the court analyzed the requirements for fraudulent, negligent, and statutory misrepresentation under the Misrepresentation Act 1967. For fraudulent misrepresentation, the court found that there was no evidence that Ms. Xu knew the representation about the size was false or acted recklessly. For negligent misrepresentation, the court held that Ms. Xu had a duty of care to the purchaser, but her conduct did not amount to a breach of that duty. The court also found that the statutory claim under the Misrepresentation Act 1967 was not made out, as the representation was not actionable.

On the third issue, the court determined that Ms. Xu was negligent in her duties as a real estate agent. While she was not required to personally measure the premises, the court found that she should have taken reasonable steps to verify the size information, such as by conducting a physical inspection or obtaining a professional measurement, before presenting the property to the purchaser.

Finally, on the issue of vicarious liability, the court held that ERA Realty Network Pte Ltd, as Ms. Xu's employer, was liable for her negligent conduct in the course of her employment.

What Was the Outcome?

The court dismissed Crystal Beauty's claims for misrepresentation but found Ms. Xu and ERA Realty Network Pte Ltd liable for negligence. The court ordered the defendants to pay damages to Crystal Beauty, the amount of which was to be determined at a subsequent hearing.

Why Does This Case Matter?

This case highlights the importance of real estate agents and property agencies exercising due diligence when presenting properties to clients, especially in situations where the physical characteristics of the premises may deviate from the standard or expected norms. While the court found that no actionable misrepresentation was made, the ruling underscores the duty of care that real estate professionals owe to their clients and the need for them to take reasonable steps to verify key information about a property before a sale.

The case also provides guidance on the legal principles surrounding misrepresentation, including the distinction between express and implied representations, the requirements for fraudulent and negligent misrepresentation, and the application of the Misrepresentation Act 1967. The court's analysis on the unique method of calculating the size of irregularly shaped premises, such as the Intended New Premises, is also noteworthy and may have implications for future property transactions involving similar types of properties.

Legislation Referenced

  • Estate Agents Act
  • Estate Agents Act 2010
  • Misrepresentation Act
  • Misrepresentation Act 1967

Cases Cited

  • [2014] SGHC 159
  • [2017] SGDC 75
  • [2017] SGHC 88
  • [2018] SGHC 123
  • [2021] SGHC 193
  • [2021] SGHC 84
  • [2025] SGHC 86

Source Documents

This article analyses [2025] SGHC 86 for legal research and educational purposes. It does not constitute legal advice. Readers should consult the full judgment for the Court's complete reasoning.

Written by Sushant Shukla
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