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ALS Memasa and another v UBS AG

In ALS Memasa and another v UBS AG, the High Court of the Republic of Singapore addressed issues of .

Case Details

  • Title: ALS Memasa and another v UBS AG
  • Citation: [2012] SGHC 30
  • Court: High Court of the Republic of Singapore
  • Date of Decision: 09 February 2012
  • Case Number: Suit No 935 of 2010 (Registrar's Appeal Nos 233 and 234 of 2011)
  • Tribunal/Court: High Court
  • Coram: Woo Bih Li J
  • Plaintiffs/Applicants: ALS Memasa and another
  • Defendant/Respondent: UBS AG
  • Counsel for Plaintiffs/Appellants: N Sreenivasan and Sujatha Selvakumar (Straits Law Practice LLC)
  • Counsel for Defendant/Respondent: Hri Kumar Nair, SC, Benedict Teo and Charmaine Chiu (Drew & Napier LLC)
  • Procedural History (high level): Pre-action discovery dismissed (OS 1358/09); Suit 935/10 filed; SOC struck out and amendment refused by Assistant Registrar; appeals dismissed by High Court
  • Key Procedural Applications: OS 1358/09 (pre-action discovery); Summons 613/2011 (strike out SOC and dismiss action); Summons 2942/2011 (amend SOC); Registrar’s Appeals Nos 233 and 234 of 2011
  • Legal Area: Banking litigation; pleadings; abuse of process; pre-action discovery; misrepresentation/negligence/fraud allegations (as pleaded)
  • Statutes Referenced: Not stated in the provided extract
  • Cases Cited: Chee Siok Chin v Minister for Home Affairs [2006] 1 SLR(R) 582; [2011] SGCA 55; [2012] SGHC 30
  • Judgment Length: 16 pages, 7,867 words

Summary

ALS Memasa and another v UBS AG concerned a claim by two customers against their bank for losses incurred on three UBS accounts. The plaintiffs alleged, in substance, that they did not authorise the investments and that they were led to believe their UBS accounts were akin to fixed deposit or “safe” accounts. They sought an account of transactions and damages to be assessed, and they also pursued extensive pre-action discovery from UBS.

The High Court (Woo Bih Li J) upheld the Assistant Registrar’s decision to strike out the Statement of Claim (SOC) and to dismiss the plaintiffs’ application to amend. The court’s central focus was abuse of process: the plaintiffs’ pleaded case was treated as manifestly inconsistent with documentary and evidential material already available, including evidence undermining the plaintiffs’ core narrative that they had not instructed the transactions and had been misled about the nature of the accounts. The court dismissed the plaintiffs’ appeals with costs.

What Were the Facts of This Case?

The plaintiffs were customers of UBS. The first plaintiff, ALS Memasa (“AM”), was approximately 65 years old, and the second plaintiff, Tjo Bun Khai (“Tjo”), was approximately 95 years old. The plaintiffs’ case was that neither could speak, read, or write English. Tjo was a wealthy retired Indonesian businessman who ran his own manufacturing business, and AM managed a company in the family business. Their English limitation formed part of the plaintiffs’ narrative about how they were allegedly advised and how they understood the nature of their banking arrangements.

Before moving to UBS, the plaintiffs had long-standing banking relationships with OCBC for over 40 years. In late 2004 or early 2005, their accounts at OCBC were handled by a banker, Gary Yeo (“Gary”). After about six months, Gary informed the plaintiffs that he would be moving to UBS. In or around late 2006, the plaintiffs agreed to transfer approximately US$8 million from OCBC to UBS. Three UBS accounts were opened: two joint accounts and one sole account of Tjo.

Over time, UBS executed various transactions for the plaintiffs across these accounts. Some transactions resulted in losses, and the plaintiffs’ SOC appeared to seek recovery in respect of all transactions. The plaintiffs’ pleaded position was that they had not given direct instructions for the management of the accounts, and that they had been led to believe that their UBS accounts were similar to fixed deposits—capital safe—rather than “high risk investments.” They also alleged that they did not understand how losses occurred and that they were unable to provide particulars without discovery of UBS’s internal documents.

Procedurally, the dispute began with the plaintiffs’ attempt to obtain documents before filing suit. On 26 November 2009, they filed OS 1358/09 seeking pre-action discovery against UBS. The application sought a wide range of UBS internal and transactional materials, including confirmation slips, instruction notes, attendance notes, telephone memos, recommendations and advice, analyses, documents given to the plaintiffs, access to listen to telephone logs, and other documents evidencing transactions. UBS successfully resisted this application: on 8 March 2010, the court dismissed OS 1358/09 with costs, and the plaintiffs did not appeal.

The principal legal issue was whether the SOC should be struck out and the action dismissed on the ground of abuse of process. While UBS advanced multiple strike-out grounds (including no reasonable cause of action and that the pleadings were scandalous, frivolous, vexatious, or prejudicial), the High Court focused on abuse of process. The question was whether the plaintiffs’ litigation conduct and the content of their pleaded case amounted to an improper use of the court’s process.

Within the abuse-of-process inquiry, the court had to consider whether the plaintiffs were effectively advancing a false or unmeritorious case—particularly in light of evidence that allegedly contradicted the plaintiffs’ core allegations. UBS argued that the plaintiffs’ pre-action discovery application and subsequent pleadings were attempts to “construct” a case by tailoring it to the evidence they hoped to obtain, rather than pleading a coherent and truthful basis for their claims.

A related issue concerned the plaintiffs’ attempt to amend their SOC. The Assistant Registrar dismissed the amendment application, and the plaintiffs appealed. The High Court therefore also had to consider whether the proposed amendments could cure the defects and whether the pleadings, even as amended, remained an abuse of process.

How Did the Court Analyse the Issues?

The High Court began by setting out the legal framework for abuse of process. It relied on the classification articulated in Chee Siok Chin v Minister for Home Affairs [2006] 1 SLR(R) 582. In that case, abuse of process may include proceedings involving deception on the court or sham; proceedings where the process is not fairly or honestly used for an ulterior or improper purpose; proceedings that are manifestly groundless or serve no useful purpose; and multiple or successive proceedings causing improper vexation or oppression. This framework guided the court’s assessment of whether the plaintiffs’ suit was an improper use of the court’s machinery.

UBS’s submission, as accepted as the “crux” of the abuse argument, was that the plaintiffs had put forward a false case. The court noted that the plaintiffs’ pre-action discovery application had been dismissed and that the plaintiffs had not appealed. UBS argued that the plaintiffs already had monthly statements and transactional documents as customers, and that if the plaintiffs’ allegations were true—that they did not authorise the investments and were misled about the nature of the accounts—then they should have been able to plead their case without needing UBS’s internal documents. The court treated this as relevant context for evaluating whether the plaintiffs’ litigation posture was genuine or opportunistic.

The court then examined the plaintiffs’ pleaded core allegations. In paragraphs 12, 18 and 19 of the SOC, the plaintiffs asserted that they had not given direct instructions for the management of the accounts, that losses must have occurred through negligence, breach of duty, lack of skill or diligence (or alternatively dishonesty), and that they relied on representations by UBS servants or agents (Gary Yeo and/or Donna Yeo) that the accounts were akin to safe deposit accounts and thus capital safe. The plaintiffs also pleaded that they were unable to provide particulars until discovery and that particulars of management would be provided by UBS.

In analysing whether these allegations were undermined, the court considered the evidential material that UBS had adduced in response to the plaintiffs’ affidavits in the pre-action discovery proceedings and in the strike-out context. The court accepted UBS’s argument that the plaintiffs’ affidavits contained a primary narrative—belief in fixed deposit/capital-safe accounts and lack of authorisation—that was demolished by undisputed evidence. The court’s reasoning proceeded on the basis that the plaintiffs’ own documentary trail and communications showed that they had, in fact, authorised or approved certain transactions, and that their accounts were not simply fixed deposits as alleged.

Although the extract provided is truncated, the court’s analysis is clear in its direction. UBS pointed to specific investments and transactions that were said to have been authorised by the plaintiffs or executed pursuant to their instructions. For example, UBS highlighted that certain securities were transferred to UBS from other bank accounts of the plaintiffs, including Mandiri bonds, Bank Rakyak bonds, RBS Notes, and Amgen Shares. This was used to show that not all investments in the UBS accounts were transacted by UBS on the bank’s initiative; rather, some originated from the plaintiffs’ own transfers. This, in turn, undermined the plaintiffs’ portrayal of the UBS relationship as a simple fixed deposit arrangement.

The court also addressed investments made through UBS, including Constant Maturity Swap (“CMS”) notes. UBS submitted that the plaintiffs had instructed UBS to acquire CMS notes such as a Lloyds Dual Range Accrual Note and an ANZ note. UBS relied on purchase confirmations signed by AM and on a transcript of a recorded telephone conversation in which AM instructed UBS to purchase the ANZ Note. Similarly, UBS relied on recorded telephone conversations evidencing AM’s approval of bond purchases, such as Russian Standard Bank (“RSB”) bonds. These communications were treated as inconsistent with the plaintiffs’ pleaded position that they did not authorise the transactions and that they were unaware of the nature of the investments.

From this, the court’s reasoning can be understood as follows: where the plaintiffs’ pleaded case depends on a factual foundation (no authorisation; misrepresentation about fixed deposit/capital safety) that is contradicted by contemporaneous documents and communications, the pleadings may be characterised as manifestly groundless or as an improper use of process. The court therefore treated the mismatch between the pleaded narrative and the evidential record as supporting a finding of abuse of process, justifying strike out at an early stage rather than allowing the case to proceed to full trial.

Finally, the court’s approach to amendments was consistent with its abuse-of-process analysis. If the amendments were intended to broaden or reframe the case but could not overcome the fundamental inconsistency between the plaintiffs’ allegations and the evidential material, then the amendments would not cure the abuse. The Assistant Registrar had already dismissed the plaintiffs’ amendment application, and the High Court upheld that outcome.

What Was the Outcome?

The High Court dismissed the plaintiffs’ appeals against the Assistant Registrar’s decisions. Specifically, it upheld the striking out of the SOC and the dismissal of the action. The court also upheld the refusal to allow the plaintiffs to amend their SOC in the manner sought.

Practically, the effect was that the plaintiffs’ claims against UBS did not proceed to trial. The court’s dismissal with costs meant that the plaintiffs bore the financial consequences of pursuing a suit that the court found to be an abuse of process in light of the evidential inconsistencies.

Why Does This Case Matter?

This decision is significant for banking litigation and for the broader law on strike-outs and abuse of process in Singapore. It illustrates that courts may intervene early where the pleaded case is inconsistent with documentary or communication evidence, particularly where the litigation posture suggests an attempt to obtain internal documents to build a case rather than to plead a coherent and truthful cause of action from the outset.

For practitioners, the case underscores the importance of aligning pleadings with the evidential record available to the claimant. Even where a claimant alleges misrepresentation, negligence, or dishonesty, the court will scrutinise whether the claimant’s core factual narrative is plausible and supported. Where communications such as signed confirmations and recorded telephone transcripts exist, allegations that the claimant did not authorise transactions or did not understand the nature of the investments may be treated as untenable.

From a procedural perspective, the case also highlights the strategic consequences of unsuccessful pre-action discovery. Having had OS 1358/09 dismissed with costs (and without appeal), the plaintiffs proceeded to file suit and seek to amend. The court’s willingness to characterise the subsequent suit as an abuse of process indicates that unsuccessful pre-action discovery does not merely end that application; it can also inform the court’s assessment of the claimant’s litigation bona fides.

Legislation Referenced

  • Not specified in the provided extract.

Cases Cited

  • Chee Siok Chin v Minister for Home Affairs [2006] 1 SLR(R) 582
  • [2011] SGCA 55
  • [2012] SGHC 30

Source Documents

This article analyses [2012] SGHC 30 for legal research and educational purposes. It does not constitute legal advice. Readers should consult the full judgment for the Court's complete reasoning.

Written by Sushant Shukla

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